Frequently Asked Questions (FAQ)

What is eSHIP?

eSHIP is revolutionizing the freight shipping industry by streamlining the shipping process, enabling shippers and forwarders to engage in profitable and positive business. Our digital platforms allow shippers, forwarders, and carriers to connect, optimize their shipments, increase their efficiency, and maximize their profits.

Which eSHIP tool is right for me?

If you’re a forwarder, eSHIP Pro is the platform for you. Seamlessly integrate your existing software and clients, manage your shipments end-to-end in one place, and grow your client roster by bidding on shipments in our open marketplace.

eSHIP Portal is our brokerage marketplace, bringing together shipper, forwarder, and carrier. Seamlessly integrated with eSHIP Pro, shippers and forwarders can post and respond to requests for proposals, optimize their shipment routes and pricing, and securely transfer and receive funds.

How much does eSHIP cost?

At eSHIP, we champion small shippers and forwarders. That’s why our platforms are all offered completely free.

How do I use this knowledge base?

Use this knowledge base as your go-to resource for all your freight shipping related questions, keeping up on cutting-edge industry trends, and optimizing your operations.

Our knowledge base includes instructional materials for all types of learners. Straight reading is your jam? Our how-to guides pack a whole lot of information into easily digestible reads.

Who do I contact if I have a question?

Our dedicated customer support team is available for your inquiries, 24/7.